Samiira on Ashtamudi Lake

I am not sure how this property has 4 star rating in google reviews.I along with my wife had a stay on 1st January 2024 and had a very bad experience. Firstly and most importantly- They have employed two people who age more than 70 years as their securities. On my visit I had a door bell around 4:00 pm in the evening. When I came out I saw one among the security walking through the corridor. When I came down during the dinner , I asked about the same . The person admitted that he ringed the bell and told that it was a mistake which happened from his side - that he misunderstood the room. This event itself made my wife a little shaky and frightened. Why should the security come and ring the bell and run away once we open the door? Then after 9:00 pm we went out and came back around 10:30 p.m . I forgot the room key and my wife went out to take the same from the car- which was parked in the adjacent gated property which was locked and the key kept by this old aged person. I was waiting in the reception area and my wife who came back with the key was frightened and shaken. This old age person was behaving in a creepy way when she entered inside the gated property . He stood at the gate and started asking questions like - Are you studying? Where do you come here? Who is the person with you etc? . She was also afraid whether this guy would lock the property while she was inside. Secondly their rooms doesn't not have proper privacy and curtains are of low quality which allow light to pass. Also the curtains doesn't cover the window completely. We can see people walking and looking inside. We felt it to a great extend because we were very much conscious and frightened due to the securities behaviour. Every footstep in the corridor used to instill fear in our minds. Also there were only one or two staffs in the property after 9 p.m - which makes the situation more vulnerable. That day both of us couldn't sleep well as well because whenever we heard footstep in the wooden floor, she gets frightened by the previous experience. The total mood was ruined by that single person. I thought of telling them if they ask for any review while leaving- which most of the resort do now a days. But they just settled the bill and asked us to leave. I was planning to take the photo of the person and post it here. But in the morning it was an another guy who was also aged (not at all trained people to be in hospitality industry). The property is good but the securities are creepy especially the one who was employed at night. I have never seen in any other properties where securities are given access to the rooms. The good thing to say about the property is only the person in the reception and the food. The food was tasty and was not overpriced. Not a place for families and women, till they are not willing to employ quality trained staffs.